Posts Tagged ‘Social network’

Does YOUR Business NEED Social Media?

Wednesday, April 15th, 2009

I remember back in the early days of the web, it was truly amazing. I also remember many discussions that not ALL businesses needed to be on the web. It was true, not all of them needed to be on the web at that point in time – it wasn’t mature enough. That has changed considerably, but I wonder if it has yet matured enough to quantify businesses being on the web.

That brings me to social media. Does YOUR Business NEED social media? Chances are, with the infancy of this new paradigm, you may not. You may not need to be interacting on every social network, such as Twitter, Facebook, LinkedIN and others. There may not be much that you can accomplish right now. Besides, launching a complete social media plan and then executing it is not easy, just read Chris Brogan’s thoughts on the subject.

However, there are two things that you should do, right now.

  1. Protect Your Brand/Business/Name: Simple enough – go out and register your brands, your business name and your trademarks on the various social tools so that some unscrupulous would-be wanna-be doesn’t do it for the sheer fact you haven’t yet. This also keeps the said wanna-be from causing damages by impersonating you, your business or your brand. Even if you don’t use these accounts right now, just like a domain name, protect who you are.
  2. Social Search Your Brand/Business/Name: This one can’t be said enough. If you are not actively searching through Google, Google Blog Search, Twitter Search, on Facebook, MySpace and the other plethora of social networks and social media tools, you are causing damage to your business, your brand and your name. You will have no idea that your product was a trending topic on Twitter, and that 95% of what is being Tweeted is NOT in your favor. Cleaning up this fall out is messy at best, and disastrous with long-term, if not permanent, damage.

There you have it, protect your business, your brand, your name and become proactive. If you should happen to notice chatter in the socialsphere, you have the accounts already in place, with which you can respond.

What if some damaging comments are made, and you find out that some 17-year old registered your preferred name, your brand name or business name and you now have to be ambiguous on your identity until you get that resolved?

What if that 17-year old (or 33 year old) who impersonated you responded to the chatter?

TwitterSheep – What Types Are In Your Flock?

Wednesday, February 4th, 2009

In a mimicking post styled after Danny Brown, whom you should give a read if you don’t already, I present to you, my Twitter Flock! According to TwitterSheep.com this is a keyword cloud based upon my follower’s bios. Would appear I have the most followers in marketing, media and social – or is it “Social Media Marketing”?

Twitter Flock for @southplatte

Twitter Flock for @southplatte

Gives a great insight to people who you might want to follow as to types of followers they have and such.

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A Twitter Rock Concert

Monday, January 26th, 2009

Over on TechCrunch there is an article by Digg founder Kevin Rose. He talks about how to gain followers, and lots of them (at the time of the article he had over 88,000 followers behind only President Obama).

Hmm…..originally I had started a comment over there, but decided to write about my thoughts on it here and link to the article (link above, or here again).

Maybe I am missing the point of the article, but isn’t social media just that “social”? How social can you really get with 88,000 people?

A Twitter Rock Concert

It’s like a rock concert where 25-50 lucky people get a back stage pass to interact with the band personally and the other 87,950 are a mix of catching good sound and visual (front row) to seeing dots bouncing on a stage and a horrible audio mix bouncing off the rafters (nose bleed section!).

What interaction is there at the concert outside the first row or to those who get the occasional high five from the singer, or the few that get the mic held out to them during a chorus? A bunch of yelling and screaming from 87,950 that you cannot discern a single voice from.

How many @replies are missed from crowd like that on Twitter?

Enough that it takes the term social out of the equation I would think.

If we look at basic web usage, any decent web developer, designer and web site owner has always understood that a high number of visitors is always a good thing. However, a lower number of quality visitors is even better. We also know that quality content that is of interest to visitors is what gains more visitors, more shares and more visibility. If you can gain a high number of quality visitors, then that’s the best.

I kind of think Twitter follows that same basic principle….follow quality and produce quality. The numbers will come about on their own to the proper mix if you have done it right.

Social Is About Quality Interaction

Think of it this way – the 87,950 people at our rock concert that have the potential to scream (in this case Tweet) back are trying to gain the attention of one person, attention that is already being gained and utilized by a small few. At what point is one person so overloaded, especially with all the interactions so many already have online and offline, that they just get glazed over and only pay attention to the backstage pass people, and those in their front row? They may create quality for many, may even get a bit of quality from few but the rest is garbled screaming coming from the crowd – ignored.

Another analogy? Sure. Ok. What if say, Dell or Wal-Mart started a Twitter account for the sole purpose of getting as much exposure and as many followers as possible? People would be outraged and would call it for what it was – a disrespect for the medium used and a disrespect for those that either one of the two entities wish to “communicate with”. You can be for sure that the communication “given” would be much more than what either of the two “received”, which makes it very one sided…..and who likes a one sided conversation?

That’s not quality at all in the social web world we have at our hands right now. Remember, there have been numerous rock bands that really weren’t that great that were able to sell out arenas. They aren’t around anymore, are they? I didn’t think so.

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Beginning Social Media – Part 7 – Wrap-Up

Monday, January 19th, 2009

In this final series of the Beginning Social Media series, I wish to provide a simple wrap up of what I view social media as, what it can be and how it might be used via a simple list, much as the previous post about what can be provided by being active in social media.

  1. Social media is as much about interaction with people as it is the media shared between them
  2. While social media is exploitable for business, the relationships created are longer lasting and a stronger impression that a traditional marketing message to the masses through standard media outlets
  3. It doesn’t matter how many followers or friends you have, nor does it matter how many you follow in return etc.
  4. Number 3 above is true because it matters on the interaction you have with them
  5. When you do have the attention of your friends and followers, make what you say, type, play, share matter and be of value
  6. Understand haters are in every realm and grow a thick hide
  7. Realize even the big dogs are personable and friendly when approached in the proper way
  8. Learn from the mistakes of others, teach others not to repeat your mistakes when possible
  9. Broadcasting works in television, radio and some online media, but sometimes not so well in social media
  10. Being Genuine and yourself will get you farther than being what you are not
  11. No matter what your strategy for gaining friends, followers and building your “value” network, keep it just that, “value” network.
  12. Don’t just take value, but add and give value back

Social media is a new paradigm of user interaction, user generated content, branding (both business and personal) and opportunities to expand personally, professionally and business wise. If done properly it can propel one to the forefront and bring great results, and when done poorly it can ruin the best of people and businesses. Empowerment within social media makes people informed viewers of your message, and generally informed people can spot a fake, fraud or else wise a mile away.

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Beginning Social Media – Part 4

Monday, January 19th, 2009

So we have looked at social networking and decided we must provide value, and must get value from those around us on our networks, whether it is a Blog, Twitter, Facebook, LinkedIn or whatever combination we are using. What about the key ingredient to “social media”?

Defining Social

Again I use Dictionary.com to define a word: pertaining to, devoted to, or characterized by friendly companionship or relations

Friendly companionship or relationships. Social defined.

Throughout using various social network and media tools I am sure you have noticed things that I have noticed. People hating on others, derogatory remarks, rude and crude. People are people after all, and all you have to do is go into any largely populated area, whether it is a store, restaurant or city and you will see how people really are, and social media and networks are not immune to the human factor. Taking this into consideration, I found a great post by Jeremy Shoemaker, a.k.a. Shoemoney, that talks about the Seven Deadly Sins For People Trying To Make Money Online. While this post of his is not necessarily geared towards social media, we can learn to apply some of the principles to what we want to get out of this new paradigm and maybe make better choices and gain better results.

He talks about ENVY – do you envy the people I have posted about in this series? Their success? Their followers and network size? Their interactions? Why? Envy does not make you strive harder for success in the right way, no it makes you strive for success by doing that which is not your best. How is that? If the simple drive mechanism to your social media use is merely to top and best those that are already there, your drive train is weak and underpowered to keep up, let alone surpass them. These guys get the social media tools, they understand the “social” and the “value” side of it. They have been building faster engines, stronger transmissions and an all-around better social media drive train, probably for longer than you have been. They are using top grade tools and parts, called vision, value, intuition, experience and knowledge to revamp their social media processes and they have filled their tanks with high-octane fuel – fuel that is the quest to be the best they can be. What is your drive train consisting of? A Ford Pinto? By using envy as your drive, that’s exactly what you will be driving trying to surpass them in.

PRIDE is another big one in social media and networks. How many tweets do you get that are self-centered, egotistical and generally all about “me” type? I used to get quite a bit until I un-followed some annoyances in my network. All about me belongs on “MY”space, you know the name implies it’s all about me, my, and I. Does it mean you can never say, “Hey, check this out and let me know what you think?” No, but don’t ask what people think just to look good and not look all self-promoting….ask it because you truly value what your network, friends and followers think and feel. Trust me, they will sniff you out, smell you from a mile away and mark you with “stench” if you are not genuine in that interest, and your network and social media experience will suffer tremendously.

Being a SHOWOFF is one last point I want to apply to social media. How many people boast about the number of followers they have on Twitter? Too many. How many have so many connections on LinkedIN you know there is no way they are doing anything other than building as much as they can in hopes for as much exposure as possible, and possibly just to say they have that many in their network. In some cases, you will find those who have successfully made money from social media, and they will tell you how much they made, not once, not twice but usually repeatedly….not once do they share a tip, share a process or anything about what works or doesn’t work. Now, I am not saying we should give all our secrets away, no way, and neither does Shoemaker. But helping others achieve their goals is one aspect of social media that fits within the idea of “friendly companionship and relationships”.

Now, we also need to realize that this doesn’t just apply to what we do using social media. It applies to those in our network, friends list or followers. If you are following people who are envious of you, what do you gain? The ability for them to throw bashes at you, and yes you need thick skin in this business, but why force that ability on them? Un-follow them, remove them as a friend….let them go elsewhere on their bashing, ranting and cursing sprees. If you are following someone full of pride, always self-boasting – are you getting value from them? Probably not. Lose them, and don’t worry about it, the world is full of people using social media that can positively impact your experience. And the last one, seeing someone showoff can be fun, amusing, insightful and sometimes inspirational. But too often the showoffs do it repeatedly and their message never changes. Do we need that in our networks and social media experiences? I don’t, how about you?

The next part of this series will look at making yourself be yourself in social media, and how being genuine is the best policy. If that’s not enough, how about being yourself so if a potential employer sees your social media activities (blogging, commenting, twitter, facebook etc) they are genuinely impressed with you knowing who you are, doing what you do and being genuinely who you are.

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