Marketing/Advertising Fail
Case in point – a local car dealership (name withheld purposely) sent a solicitation for business. It is attached at the top of the post. Name blacked out of course. Why does this bother me?
“We’ve Missed You!” – No they haven’t. I have never stepped foot inside this dealership before in my life.
“As a preferred customer…….” – No I am not. Again, having never stepped foot in their dealership, how can they call me a “preferred customer”? Quite simply they cannot.
Now I understand that this was simply a piece of bulk mail, sent from some out of state agency (why they didn’t choose an in-state agency in keep dollars in their home state – or better yet an entity in their COMMUNITY to do this service is far beyond my comprehension) to a list that was most likely purchased from a mailing list broker, that somehow included my name and address. So why, then, have a problem with it?
How many people do you suppose they sent this to? 100, 1000, 10,000 maybe 100,000? How many people received this piece of mail calling them a “Preferred Customer” are actually even a customer of this business at all?
Something to think about when marketing/advertising is the message matching the audience. Otherwise it is a waste of time and money.



